Harbinger Consultants

Culture + Complexity + Change

Archive for learning

SERVICES | Skilled Facilitation

Harbinger Consultants are highly skilled facilitators, and we work with diverse organisations and groups in diverse and complex situations to achieve high-quality results. We are especially attuned to complex issues and processes that require nimble handling and problem solving.

Our experience, which includes government, strategic planning and design, community and cultural organisations, higher education and non-profit boards, also means we have a strong commitment to social leadership and effective participation to achieve organisational learning and development. Every meeting and decision-making point is an opportunity for an organisation or a community to grow. As members of IAP2 and Australian Facilitators Network, we have a professional approach and draw on a wealth of experience to achieve highly engaging and creative facilitation.

Our achievements include:

  • facilitating board and committee meetings to reach programming decisions and develop strategic and business planning
  • facilitating stakeholder engagement and multi-stakeholder workshops in regional and urban contexts to identify and rank community development priorities and needs
  • facilitating charettes and co-design processes to explore options for future planning and development paths including social and economic infrastructure, social innovation and enterprise and urban development options
  • facilitating regional development workshops that identify place-based strengths and opportunities for innovation
  • facilitating intercultural, creative and cultural processes
  • facilitating learning, dialogue and deliberation, including the use of Theory U

We are always keen to discuss and understand your needs. Please contact us for a chat.

EVENT | Getting Together at Sandgate

The November issue of the Sandgate Guide includes a story about the upcoming Great Get Together to be held in Sandgate as part of the G20 Cultural Celebrations. The Great Get Together at Einbunpin Lagoon Parklands is a celebration of food, community, fun and creativity. It will take place on Saturday 15 November from 4-8pm, offering a packed program of music, performance, comedy, visual art, circus and much more. Harbinger is acting as Cultural Producer for this and other cultural events.

The event will follow Sandgate’s Our20 which is a forum of short talks, group discussion and consideration of G20 themes running from 10am-4pm on 15 November at Sandgate Bowls Club. The event themes are work, money and future. Developed by Sandgate locals, Our20 is described as “a chance … to consider the same topics (as G20) and do it in a positive, productive way that directly relates to the lives we live, in the communities we inhabit”.

Read stories about The Great Get Together and the Our20 online at:
http://www.sandgate.com.au/sandgate-guide.htm

TALKS | Aboriginal art protocols, regional development & rural design

Over the last couple of weeks we have been invited to give guest lectures at Griffith University and QUT.

At Griffith University, John provided an overview on Aboriginal art protocols and practices to students at the Queensland College of Art (QCA) – Griffith University at both Southbank and Gold Coast. John stressed the importance of welcome to country and acknowledgement of traditional custodians as part of all proceedings and gatherings. As someone who has worked in creative fields for several decades, John also explained that creative careers rarely, if ever, are linear. Describing it as a ‘moving feast’, he stressed the need to remain flexible and be adaptive as conditions in creative fields can change quickly and dramatically.

Reflecting on his own experience in higher education, formerly as Head of Visual Art at QUT, he stressed the importance of equal opportunity and social inclusion in education. In his former higher education roles, he participated in the development of programs, policy and other initiatives that supported the engagement of Indigenous students and staff. In particular, he said that intercultural learning and collaboration enriched cultures, organisations and people: “there is not just much to learn and do, there is much to learn from and do with each other”. That, he explained, was part of the ethos of his work with Campfire Group and Fire-Works Gallery, which developed a range of collaborative creative projects involving Aboriginal and non-Aboriginal artists.

Drawing on his experience and knowledge of Indigenous enterprise and economic development, formerly as Manager of Blak Business Smart Business, he also advised students on how to establish their own creative enterprises. His involvement with Indigenous enterprise and economic development continues in his work with QUT’s Australian Centre for Enterprise Research and other initiatives. There is a need for support from all levels of government and education in ensuring that creatives are equipped to establish dynamic and robust enterprises. It’s more than just professional development as enterprise requires a different approach and mindset. Students should be encouraged to think, innovate and create not just in creative practice but also in the development of enterprises.

At QUT, Linda gave a talk on regional development to urban and regional planning students. She discussed the policy and intergovernmental relations in regional development, including the role played by Regional Development Australia Committees. She has recently stepped down from her role as Deputy Chair with RDA Brisbane. She also outlined that the relationship between land use and regional development wasn’t the whole picture of regional development. While both were concerned with the complex relationships and dynamics that shape the fortunes of regions, there was a need for integrated and engaged approaches. Having written RDA Brisbane’s first Regional Roadmap and played a role in the development of subsequent iterations, including the facilitation of a workshop where the planning goals and priorities were elaborated, she also provided insight into the creation of the Roadmap.

She noted a continuing shift from integrated regional planning, development and sustainability to prioritising regional economic development and competitiveness in policy and practice. Drawing on the work of many regional studies specialists, such as John Tomaney, Andrew Beer and Gillian Bristow, she highlighted the dangers of relying too heavily on a ‘competitiveness’ narrative or discourse which presently dominates regional development thinking. Bristow argues that this is misleading and misdirected:

By concentrating on competitiveness, policy makers fail to distinguish between the qualitative aspects of regional development: healthy or unhealthy growth, temporary or sustainable growth. They fail to question what growth is actually needed or what is required actually to improve the quality of life.

That is there is a lack of clarity about what development objectives are actually being sought. There have been significant failures in Australia in charting an adaptive economic agenda and building resilience. This is reflected in the declining number of sustainable skills jobs, floundering business performance, our large per capita carbon emissions, and disincentivised renewable energy.

Bristow stresses that competitiveness is a construct, arguing that it is a limiting discourse and its dominance can result in the belief of no alternatives. There is a need, as she argues, to do policy differently and to respond to the “peculiar conditions and constraints being wrought by the ‘triple crunch’ of global economic crisis, climate change and the end of plentiful oil supplies”. That is, to cultivate a more sophisticated imaginary and other possibilities for regional and rural futures.

Also at QCA – Griffith University, Linda gave a lecture to Design Futures students outlining a case study of Harbinger’s work with the community of Tambo in Central Western Queensland. The intention was to trigger some thinking about the slippages between social, rural and redirective design practice. Our work in Tambo involved undertaking prefeasibility and feasibility studies for a cultural heritage facility which would act as tourism infrastructure for the region. One of our anchors in our thinking about the project was the growing discussion about ‘rural design’ in the USA. Dewey Thorbeck, for example, has explored the need for a new design approach that focuses on rural design:

Rural design and urban design both embrace ‘quality of life’ as a primary goal. Rural design is, however, fundamentally different: It incorporates the unique characteristics of open landscapes and ecosystems. Buildings and towns are components of the larger landscape, rather than shaping community infrastructure and public space.

Linda posed the question of a ‘redirective rural design practice’; while she didn’t explore that in any detail, she did ask students to consider what that might involve. She presented an outline of our place-based approach which was attentive to reinvigorated localism, community economic development and ideas of living heritage and living museum (based on the ecomuseum concept). Because the facility was to be located on the main street and as part of a heritage precinct, it was important to pursue an integrated approach. We worked with the community in a way that flushed out diverse voices, stories and ideas. The purpose was not to build consensus but rather to reflect the diversity of the community’s engagement with its history while working towards providing a distinctive cultural tourism offer. Working in a way that John describes as bricolage, our process seeks to ensure that the community establishes values, agenda and impact as a way of building a brief for the design.

As we rarely have an opportunity to present and reflect on our work, Linda offered a brief reflection:

  • Our positioning in ‘social design’ and problem solving tends to emphasise engagement and strategy
  • We purposefully engaged with ideas about rural design in our work with Tambo
  • We work with community capabilities and capital, and endeavour to facilitate capacity building
  • We take a long term view when working with communities – endeavour to build relationships
  • It is important to reflect on and evaluate methods and processes!

This case study was particularly relevant to the redirective design and design futures program, which is attentive to unsettlement and futuring. Nationally, there is a steady commentary about how to address the flagging fortunes of small and shrinking rural towns and some think tanks and policy makers have suggested forced closure, while others have suggested regionalisation. Located on the edge of the desert and channel country, Tambo also faces climate change threats. Even during the limited time we have spent in the region, we have been witness to drought, flood and fires. Mining and tourism is playing a role in keeping small towns ‘ticking over’. There is a clear link between the scenario playing out in small towns and the earlier lecture on regional development – Bristow’s call for alternative possibilities and imaginary are particularly resonant.

Linda also took the opportunity to advocate for rural design and encouraged students to further reflect on what this might mean and look like in Australia. She stressed that there is a gap in addressing and exploring rural design and the role of design methods in charting rural futures in Australia and Queensland. She stressed that there were diverse opportunities to practice design-led change:

  • Indigenous communities
  • Small and shrinking towns
  • Governance and leadership
  • Desert cities
  • Transition – mining, agriculture, renewable energy, water, mobility, tourism
  • Changing landscapes & unsettlement
  • Desertification, drought, flood, climate sensitivity, resilience – solastalgia
  • Self-sufficiency and innovation

Linda also provided students with a list of resources about initiatives in the USA and Australia in rural design (see below). The rural design work is an area we hope to continue to research and develop and welcome any comments or interest in this field.

We’ve thoroughly enjoyed these opportunities to lecture in our local Universities. Thanks to all the students who listened so attentively, asked questions and showed an interest in the way new forms and methods of planning, design and engagement can enrich communities and regions.

RURAL DESIGN RESOURCES

Rural Design Studio
http://www.ruralstudio.org

Centre for Rural Design
http://ruraldesign.cfans.umn.edu

Citizens Institute for Rural Design
http://www.rural-design.org

Regional Arts Australia
http://regionalarts.com.au

M12 Studio
http://m12studio.org

Rural Futures Lab
http://ruralfutureslab.blogspot.com.au

Rural Communities Design Initiative
http://sdc.wsu.edu/school-of-design-construction/research/rural-communities-design-initiative

International School of Rural Experiences
http://www.ruralexperiences.org

LEAD | Honey bee & locust

This week a colleague reminded us about honeybee and locust leadership approaches. We’d like to think of Harbinger, even as a small organisation, as a honey bee style organisation – with a mindset and approach that is values-driven, that recognises the enterprise cannot be sustainable unless the context in which it operates is sustainble. It is in keeping with learnings from the Adaptive Leadership program Linda recently completed with the Benevolent Society. Wong and Avery have developed the sustainability leadership model using the honey bee and locust as powerful metaphors. These metaphors help us to understand what is needed to promote sustainability in organisations and communities that is based on principles and values. Wong and Avery state that “sustainability in organisation is created when … three components – leadership, corporate strategies and culture – reinforce each other for the long term benefit of multiple stakeholders”.

As people involved in various organisations – providing professional services and governance – we know how difficult it can be to try to align those three components, especially when there is much focus on short term interests and self-interest. Wong and Avery propose that “sustainability should be the intent of an entire existence of an enterprise”. As a corporate strategy, sustainability means adopting a systems or holistic methodology and understanding impact and value. For Wong and Avery, such attention to value and impact sets a virtuous circle in motion. Drawing on the work of Peter Senge, they also present ideas for sustainable leadership and leading through creative tension. Culture is integral – enabling innovation, building trust, cultivating learning and capturing value. This requires work across a whole organisation and a deep understanding of networks and systems.

Avery and Bergsteiner have progressed this thinking about sustainability and organisations to develop a model of sustainable leadership that is based on recognising the differences between honey bees and locusts. The difference between them is described as: “Honey bees build community and ecosystems. Locusts swarm together and eat greenfields bare.” They are enmeshed in our cultural and mythic imaginary: the locusts in plague proportions decimate life and the honey bees as productive pollinators enrich ecologies. The point is to create value for all stakeholders rather than just a limited number of stakeholders. Obviously has significant bearing on governance and requires an ethical stance from both CEOs and Chairs:

In the development of the “honey bee” approach to sustainability leadership, the traditional model of the hierarchical leader with strong authority is replaced by the leader who works in a participatory team environment where goals are created through a collaborative and shared decision-making process. Such an approach is essential to leading in times of uncertainty and flux and where the science and evidence upon which decisions can be made are ambiguous.

This is why stakeholder engagement and public participation are essential dimensions of policy and plan making for sustainability.

For an excellent summary of honey bee and locust leadership, please read Peter Laburn’s blog.

NETWORKS | Supporting and learning

Over the past few weeks, Linda has been involved in some International Association for Public Participation (IAP2) activities. Linda participated in the Test Kitchen to discuss content for the core modules of the Australasian Certificate of Community and Stakeholder Engagement. The Certificate was developed by a team of specialists and the Test Kitchens aimed to test the early work with IAP2 members and associates. The Test Kitchens were designed to capture input and feedback as well as stimulate critical and reflective discussion. It was a great opportunity to engage with others in some deep discussion about public participation practice with an emphasis on lifelong learning. Many of the participants shared stories from the field and practice, offering insights into the depth and complexity of public participation.

Linda also attended the pilots of two Certificate modules which were held in Brisbane last month. The intention was to further test the content with participants offering feedback. The new modules have captured the development of public participation and engagement practice and are a marked improvement on the Certifcate of Public Participation. The exercises and content were highly engaging and encouraged more reflective learning processes. The new program comes highly recommended from us for anyone who seeks to further develop their skills and knowledge in public participation. Public participation is a professional practice and involves an ethical disposition – we encourage other professionals to train and learn rather than assume that engagement is a ‘soft skill’ that anyone can do. It most definitely requires an ability to negotiate complex actor dynamics, particularly in relation to planning and development issues.

Also, John continues to support the work of Art from the Margins. He will be MC for the opening of the AFTM NAIDOC week exhibition at St Andrew’s Hospital. NAIDOC Week is an annual event that celebrates and acknowledges Aboriginal and Torres Strait Islander history, culture and achievements.Art from the Margins (AFTM) has coordinated a NAIDOC Week art exhibition to highlight and celebrate the creative talents of several local Indigenous artists, including work from the Salt Water Murris Quandamooka Art Centre. The exhibition also features the winners of last year’s St. Andrew’s Indigenous Art Award as part of the AFTM Brisbane Festival Exhibition, Charlie Isaacs and Eric Blair. The exhibition opens on Friday 27 June 2014 at 5.30pm and runs until Tuesday 30 September 2014 at St Andrews War Memorial Hospital (Level 1, 457 Wickham Tce, Spring Hill).

inside_outside
AFTM is also holding an open day at their Studio on the Wesley Mission campus in Chermside (as above). The Inside Outside Open Day will involve access to the studio and afternoon tea in the sun. The 2015 workshop program will also be launched. Please join AFTM on Sunday 20 July from 11am to 3pm at 44 Curwen Tce, Chermside.